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Chapters Inc. was formed following the merger of Coles and SmithBooks, then Canada’s two largest bookstore chains. In 1994, Canadian General Capital and Pathfinder Capital purchased SmithBooks from Federal Industries, and later that year acquired Coles from Southam Inc. The strategy was to build a strong base company and use its financial strength to invest in the development of large format book superstores.
In April 1995, the merger of SmithBooks and Coles was finalized, and in November 1995, the new company,
Chapters Inc. opened its first two book superstores and from there grew to become the largest book retailer in Canada, operating bookstores in all provinces, under the names Chapters, Coles, SmithBooks, and World's Biggest Bookstore.
[ Source: www.chapters.indigo.ca ]
For other Canadian shopping, in both French or English, Amazon Canada also offers a great choice.
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Woolworths Contact Us Before you contact Chapters-Indigo Online’s customer service department, perhaps you can find the information that you need by reviewing the self-service options below. If you still can not find out what you need, please feel free to contact us directly. Looking for the Status of your order? Your order status can be found by logging into your order history . Need to Cancel an order? You can cancel an order by selecting it from the list of orders in your order history and clicking on the "cancel" button. You have 30 minutes immediately after your purchase to cancel you order. If more than 30 minutes have lapsed since your purchase, you can "request a cancellation" from your order history instead. Please be aware that you will not receive notification of the status of the cancellation request for 5 days. Want to Return a product? Please review our returns process and policy . After reading the returns policy, simply go to your order history to initiate the returns process for the items you want to return. Want a printed Invoice? You can obtain a printed invoice by logging into your order history and clicking the "request invoice" button. Looking for information on our Rewards Program? Feel free to review our Rewards Program information. For all other inquiries, continue to our feedback form , or reach our Customer Service team by calling 1-800-832-7569, 905-789-2600 or TTY 905-789-2613 in the Greater Toronto area, Monday to Friday, 9:00 am until 7:00 pm EST. Our fax number is 905-789-2607. Ordering Availability Shopping Bag Using Your Coupons Using Your Gift Certificates Cancelling an Order Payment and Shipping Sales Tax Shipping Rates Returns International Customers Info Desk iREWARDS Program About Our Company Affiliate Opportunities Careers Contact Us Corporate Sales Gift Certificates Privacy Policy Shipping Rates Store Locations Wish List chapters.indigo.ca: home Shopping Bag | Account Centre | Wish List | Help iREWARDS Program | Corporate Sales | Store Locations All Products Books DVD Video Gifts Books Advanced Search Search Tips Browse Books Art and Architecture Audiobooks Biography & Memoir Business and Finance Children's Books Computers View all Categories Browse DVD Action & Adventure Comedies Dramas Foreign Films Horror & Suspense Kids & Family View all Categories Browse Video Action & Adventure Comedies Dramas Foreign Films Horror & Suspense Kids & Family View all Categories . Head Office | Privacy Policy | Free Delivery | Coles Coupons
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